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  1. KNOVA Software - Knowledge Management for the contact center, web self-service, and technical support

    Knowledge-empowered self-service, contact center, and peer support applications that automate the most critical part of customer service - actually resolving ...
    forums4
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    knowledge management2
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    SRM1
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    customer experience management1
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    www.activedecision.com - 2009-02-04

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